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Here is what the Buddha himself said about this (from the book In the Buddha’s Words, ISBN 0861714911):
Here, student, some man or woman is of an angry and irritable character; even when criticized a little, he is offended, becomes angry, hostile, and resentful, and displays anger, hate, and bitterness. Because of such action, he is reborn in a state of misery. But if instead he comes back to the human state, then he is reborn ugly.
But here, student, some man or woman is not of an angry and irritable character; even when criticized a little, he is not offended and does not display anger, hate, and bitterness. Because of performing and undertaking such action, if he comes back to the human state, then he is reborn beautiful.
There you have it: if you want to be born beautiful, be of a mild and peaceful temper. Accept criticism and insults calmly. Don’t be irritable.
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