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-   -   We are back! So sorry it took so long! (https://www.spiritualforums.com/vb/showthread.php?t=137552)

annonafox 21-10-2020 01:51 PM

We are back! So sorry it took so long!
 
Hello everyone! The site is finally back! The cause of the crash seems to have been due to several factors, some of which are not entirely known. The hosting company initially said it was not in their domain to fix it, but another representative informed us there was not enough space on the current server. This can happen with a high volume site like the forum.

Thanks to the incredibly generous donations from all of the members here, we were able to upgrade to a dedicated server. This would not have been possible without the donations:hug2: I can't thank everyone enough!:hug2:


There appear to be other issues that will need to be worked on in the weeks to come, but thank goodness the site is live and ok!


Please know how much you all are appreciated---the donations literally saved this site. Thank you all!!!:hug2::hug2:

Miss Hepburn 21-10-2020 02:13 PM

Thank you for is info! :smile:

Jatd 21-10-2020 02:56 PM

So glad to see!

BigJohn 21-10-2020 03:03 PM

Will be making another donation.


I would not like to see this Forum go off line again.


Thanks for the updates and for all the help that was needed to get the Forum back up and running.

Once again,

Thanks!!!!!!

janielee 21-10-2020 03:59 PM

Thanks, annonafox!

One thought is perhaps the site can limit/review the size (MB) of images/photographs - if this is a factor contributing to the space issues, that can be alleviated by managing/limiting those file sizes. The site could also, or alternatively, expunge photos that are older than x years, [or some other policy on how to treat old images.] That could also free up space and allow current users to continue posting images.

Your technical support might be able to advise if that can help.

:smile:

JL

bobjob 21-10-2020 04:18 PM

Quote:

Originally Posted by janielee
Thanks, annonafox!

One thought is perhaps the site can limit/review the number of large sized photographs - if this is a factor contributing to the space issues, that can be alleviated by managing/limiting those file sizes.

Your technical support might be able to advise if that can help

:smile:

JL


Are there many images?

Ciona 21-10-2020 06:42 PM

Quote:

Originally Posted by annonafox
Hello everyone! The site is finally back! The cause of the crash seems to have been due to several factors, some of which are not entirely known. The hosting company initially said it was not in their domain to fix it, but another representative informed us there was not enough space on the current server. This can happen with a high volume site like the forum.

Thanks to the incredibly generous donations from all of the members here, we were able to upgrade to a dedicated server. This would not have been possible without the donations:hug2: I can't thank everyone enough!:hug2:


There appear to be other issues that will need to be worked on in the weeks to come, but thank goodness the site is live and ok!


Please know how much you all are appreciated---the donations literally saved this site. Thank you all!!!:hug2::hug2:


I contributed this morning, I don't want the site to have problems. I will continue to do so. :hug3:

Nameless 21-10-2020 11:04 PM

:headbang: :headbang: :hello2: :wav: :occasion14: Two thumbs up!

annonafox 22-10-2020 12:17 AM

Thank you all!! It feels so nice to read these messages!


For storage space, the new server should have enough now that we won't run into storage issues again. The hosting company said the new server will protect against another incident like the one we just had. So hopefully it will be smooth sailing from here on out :) And if we have issues in the future, rest assured there will be a solution even if it takes awhile---hopefully not as long as this one took though!

BigJohn 22-10-2020 01:43 AM

Quote:

Originally Posted by annonafox
Thank you all!! It feels so nice to read these messages!


For storage space, the new server should have enough now that we won't run into storage issues again. The hosting company said the new server will protect against another incident like the one we just had. So hopefully it will be smooth sailing from here on out :) And if we have issues in the future, rest assured there will be a solution even if it takes awhile---hopefully not as long as this one took though!



Please ...... don't feel sorry.

It is us who are sorry in that we haven't responded faster to the needs of providing contributions. We appreciate everything you have provided to us.

Once again,
thank you very, very much!!!!


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