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Originally Posted by admin
We signed up for a new web host when we put up this new version of the site yesterday. The old site was hosted on Easyspace in the UK and they were a real pain to deal with because you had to pay international long distance rates and they only answered phones during business hours and the 8 hour time difference meant you could only reach them in the early morning. Now they've told us that they can't even give us a backup of the data that they lost. Sometimes data corruption is unavoidable but they've just been really difficult so we're excited to have switched to a managed VPS located in the US. This new server has 24/7/365 telephone/chat/email assistance and they do weekly backups. And the price is about the same as the other one.
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In my view, the ability to back up the forum information to your computer is the only feature of their service that would interest me. Most discussion groups use data base systems that allow for this ability. Any provider can have business problems that put them out of business. Your only true safeguard is backing up the data yourself.
John